About Us
Company Overview
Legal Name Good Company Disability Services Pty Ltd
ABN 48 676 459 484
ACN 676 459 484
Operating Areas Perth, WA and Greater Melbourne, VIC
Business Structure Privately owned operating under the Good Company Trust
Industry NDIS Disability Services, unregistered provider
Year Established 2019
Our Origin
Good Company Disability Services was founded in 2019 by our Founder and Director Joshua Bartlett, a dedicated professional with extensive experience in the disability support sector. Based in Perth, Western Australia, Josh established the company to address a growing need for participant-focused NDIS support services that are flexible, personalised, and built on genuine relationships.
What began as a local initiative has since expanded into Greater Melbourne, VIC, with a focus on delivering high-quality supports that promote independence, inclusion, and real-life outcomes. Today, the organisation is operated by a committed team of professionals who bring both lived experience and frontline expertise to every aspect of service delivery.
At Good Company, our mission remains clear: to help NDIS participants get the most out of their plans through tailored, consistent, and compassionate support.
Corporate Governance
Our Director Joshua Bartlett
Management Team Structure
At Good Company Disability Services, our management team is structured to ensure efficient operations, high service standards, and strong alignment with the needs of NDIS participants across Perth, WA and Greater Melbourne, VIC.
The organisation is led by Founder and Managing Director Joshua Bartlett, who oversees strategic direction, compliance, financial performance, and continuous improvement. Under his leadership, the company operates with a clear focus on participant outcomes, staff development, and sustainable service delivery.
Our management team includes:
Senior Service Managers (Coordinators), who supervise day-to-day operations, coordinate frontline teams, and ensure quality across mentoring, support work, and participant value and engagement.
Administrative and Compliance Officers, who manage NDIS documentation, onboarding processes, and participant records to ensure regulatory alignment.
HR and Recruitment Leads, responsible for building a skilled and compassionate workforce that reflects our values of consistency, reliability, and genuine care.
Our collaborative management model promotes responsive decision-making, open communication, and continuous feedback from both staff and participants. This allows us to adapt quickly and deliver the personalised, high-quality NDIS support that Good Company is known for.
Our Approach to Compliance
At Good Company Disability Services, we are committed to delivering safe, high-quality disability services that meet and exceed NDIS expectations. Our approach to compliance is guided by industry best practices, regard for our legal obligations, and our own internal quality assurance systems.
While we are not formally an NDIS registered provider, we follow the NDIS Code of Conduct, relevant parts of the NDIS Practice Standards, and all applicable Australian laws, including workplace safety and privacy legislation.
Key elements of our compliance approach include:
Thorough staff screening and training, including NDIS Worker Screening Checks, police clearances, and ongoing professional development
Robust incident reporting and risk management frameworks
Clear participant rights and complaints procedures, with a strong emphasis on transparency and accountability
Internal audits and service reviews to ensure ongoing improvement and alignment with participant goals
Data security and privacy protocols that meet national standards
We also maintain up-to-date policies and procedures to guide our team in delivering consistent, person-centred support. By holding ourselves to high standards, we build trust with participants, families, and the broader disability community.
Our Company Timeline and Milestones
Since its establishment, Good Company Disability Services has grown steadily to become a trusted provider of NDIS disability support services across Perth, WA and Greater Melbourne, VIC. Our journey reflects our ongoing commitment to personalised, participant-focused care and continual improvement.
2019 – Good Company was Founded
Founded by Joshua Bartlett in Perth, WA, with a mission to deliver flexible, high-quality NDIS support tailored to individual goals and needs.
2020 – Early Growth & Participant Success
Rapid expansion in the Perth metro area driven by word-of-mouth referrals and strong participant outcomes. Introduction of core services including Mentoring and capacity building, Disability Support, Employment Support and Respite services.
2021 – System Development & Team Expansion
Implementation of streamlined scheduling and compliance systems to better meet the needs of our participants and support scalable operations. Recruitment of a skilled management team and investment in staff development.
2022 – Team Development & Participant-Centred Training
Invested in the professional growth of our staff through targeted training programs and ongoing development initiatives. This year marked a shift toward a more structured approach to team support, ensuring every mentor and support worker is equipped to meet the evolving needs of NDIS participants with skill, empathy, and consistency.
2024 – Expansion into Greater Melbourne
Launched services in Greater Melbourne, bringing our proven model of participant-led support to Victorian communities.
2025 – Operational Excellence & Digital Enhancements
Enhanced internal processes, introduced participant feedback systems, and strengthened quality assurance measures to ensure consistent, responsive service delivery.
Looking Ahead
As we continue to grow, Good Company Disability Services remains committed to delivering innovative, values-driven support to NDIS participants across Australia. Our focus remains on quality, connection, and real outcomes for every individual we support.
Corporate & Business Enquiries
For corporate, legal, compliance, or media-related matters, please contact the head office of Good Company Disability Services. We welcome communication from NDIS professionals, community partners, regulators, and other stakeholders.
Corporate Contact Details
Good Company Disability Services Pty Ltd
Operating in: Perth, WA & Greater Melbourne, VIC
Email:Â [email protected]
Melbourne 03 9069 7866
Perth 08 9334 6995
You may wish to contact us for:
Partnership and collaboration proposals
Legal or regulatory correspondence
Business development opportunities
Supplier or vendor enquiries
Press and media enquiries
Questions about organisational structure, compliance, or governance
For NDIS participant support, service bookings, or general enquiries, please visit our Contact Page or call us directly.
