Service Fees
Below you’ll find our current hourly rates for the most commonly requested services. These fees are charged directly against your NDIS plan, so you can focus on building skills and independence without unexpected costs.
NDIS Pricing & Our Service Rates
At Good Company, we believe in keeping things clear and straightforward. Our service fees adhere to the official NDIS Pricing Arrangements and Price Limits, so you can be confident that our rates are fair and in line with national standards. As an independent, unregistered NDIS provider, we independently set our prices to offer greater flexibility while still keeping our prices aligned with the NDIS Price Guide. There are no hidden costs — just transparent, easy-to-understand pricing that supports you to get the most from your plan.
Whether you’re looking for NDIS mentoring rates, capacity building supports pricing, or information on NDIS support fees, you’ll find everything you need here to make informed choices about your services.
Our Current Hourly Rates
| Support | Rate |
|---|---|
| Core Supports: Assistance with Daily Life and Community Participation (standard intensity), per hour | |
| Weekday daytime (6am to 8pm) | $73.58 |
| Weekday evening (8pm to midnight) | $81.07 |
| Weekday night (active overnight) | $82.57 |
| Saturday | $103.54 |
| Sunday | $133.50 |
| Public holiday | $163.46 |
| Capacity Building Supports, per hour | |
| Mentoring, peer support and individual skill development | $83.87 |
| Skills development and training | $83.87 |
| Individual social skills development | $83.87 |
| Other Charges | |
| Transport | $1.10 per km |
| Provider reports | Charged at the hourly rate of the support you receive |
Hourly rates shown are the maximum price limits set out in the NDIS Pricing Schedule 2026-27 for metropolitan and regional areas, current as at October 2026. Higher limits apply in remote and very remote areas.
Cancellation Policy
At Good Company Disability Services, we understand that unexpected changes happen. If you need to cancel or reschedule a support, we kindly ask for at least 7 days’ notice. This allows us to manage staff availability and continue providing reliable support to all participants. Cancellations made with less than 7 days’ notice may incur a cancellation fee, in line with the current NDIS Pricing Arrangements and Price Limits. We are always happy to discuss individual circumstances and will work with you to ensure our approach remains fair, transparent, and participant-focused. A cancellation fee of 100% is charged where;
- A participant fails to attend a scheduled support session within a reasonable time frame
- A participant provides less than seven (7) days’ notice for a cancellation
Why our cancellation notice period is 7 days
This timeframe allows us to pay our team members for the work they lose when a shift is cancelled at short notice. By doing so, we can fairly support our staff and retain high-quality team members who are committed to delivering the best possible support. This policy helps us remain a reliable and consistent provider, ensuring you continue to receive safe, professional, and person-centred care.
Disclaimer
The National Disability Insurance Agency (NDIA) may update its Pricing Arrangements and Price Limits at any time. While Good Company endeavours to keep the information on this page accurate and current, it should not be solely relied upon as definitive pricing information.
Good Company reserves the right to update its service fees at any time to reflect changes made by the NDIA or adjustments to our business operations. By continuing to engage our services, you acknowledge and consent to the application of any updated pricing.
For the most accurate and up-to-date information, please refer to the official NDIS Pricing Arrangements and Price Limits or contact us directly.
Service Fees FAQ
How are your service fees set?
Our fees are aligned with the NDIS Pricing Arrangements and Price Limits set by the NDIA. Our current hourly rates for core and capacity building supports are listed in the table above.
Do your rates change depending on the day or time of support?
Yes. In line with the NDIS pricing schedule, the hourly rate depends on when your support is delivered. Weekday daytime is the lowest rate, with higher rates applying to weekday evenings and nights, Saturdays, Sundays and public holidays. See the rates table above for each rate.
Are there any hidden costs?
No. There are no hidden costs. The rates on this page are the rates we charge, and your fees are charged against your NDIS plan funding.
Is there a minimum session length?
Yes. Our standard minimum session is two hours.
How much notice do I need to give to cancel or reschedule a support?
We ask for at least 7 days’ notice if you need to cancel or reschedule. This gives us time to manage staff availability and keep providing reliable support to all participants.
What happens if I cancel with less than 7 days' notice?
A cancellation fee of 100% may be charged, in line with the NDIS Pricing Arrangements and Price Limits, if you give less than 7 days’ notice or do not attend a scheduled support session within a reasonable time frame. This allows us to pay our team members for the work they lose when a shift is cancelled at short notice. We are always happy to discuss individual circumstances.
Can I use Good Company if my plan is self-managed or plan-managed?
Yes. As an independent, unregistered NDIS provider, we support participants whose plans are self-managed or plan-managed.
Will your rates change?
They can. The NDIA updates its Pricing Arrangements and Price Limits from time to time, and Good Company may update its service fees to reflect those changes or adjustments to our business operations. We keep this page as current as we can, but for definitive pricing please refer to the official NDIS Pricing Arrangements and Price Limits or contact us directly.