NDIS Remote Services

Access NDIS Online Supports – Phone & Video Calls from Anywhere in Australia

Get the support you need without leaving home. Our secure and flexible online and phone NDIS supports make it easy to connect, stay on track with your goals, and access services wherever you are in Australia.

Remote supports delivered by Good Company Disability Services are services delivered without the need for in-person interaction, allowing individuals to access assistance from the comfort and safety of their own environment. These supports use phone, video conferencing, email, or other online platforms to stay connected and provide the same high-quality care as face-to-face services.

Good Company Disability Services Pty Ltd is an unregistered provider of NDIS supports. We are not representatives, partners, or affiliates of the National Disability Insurance Scheme (NDIS) or the National Disability Insurance Agency (NDIA).

We provide our services independently and are committed to delivering high-quality support in line with our values and the needs of the people we support.

Get Support From Anywhere - Online or Phone

The Benefits of Online and Phone NDIS Supports

Online and phone‑based NDIS supports make accessing services simpler, more flexible, and more empowering. You can connect from anywhere – at home, while travelling, or even during a hospital stay – removing the need to travel and making services accessible for people in rural and remote communities. With no travel time, appointments can be fitted around family life, work, or other commitments, and flexible morning, evening, and lunchtime sessions mean you choose what works best.

Remote supports also provide continuity of care during times of illness, relocation, or public health restrictions, so you never have to miss out. Because location is no longer a barrier, you can choose the best support coordinator or therapist for your goals, even if they are interstate. Many participants find it more comfortable meeting from home, which often leads to more open conversations and better outcomes. And you can rest assured that all our sessions are delivered using secure platforms that protect your privacy.

Your NDIS support, made simple.

Why Choose Our Remote NDIS Supports?

Accessible: Join sessions via Google Meet, Zoom, Teams, or phone – wherever you’re most comfortable.
Flexible: Morning, daytime, and evening sessions available.
Trusted: Delivered by qualified, experienced NDIS support professionals.
Secure & Confidential: We maintain the same high quality of service and professional conduct that you would receive in person.

Who Is Remote NDIS Support For?

Our online and phone services are ideal for:

Participants in rural or remote areas
People with mobility challenges or limited transport
Families seeking flexibility around work, school or caring
Anyone who prefers the comfort and safety of home or who may feel anxious about receiving support in person
Participants who enjoy socialising online, or feel that they benefit more from non face to face support

Your goals don’t have to wait – get started with flexible remote supports today!

What Services Can Be Delivered Remotely?

We offer a range of NDIS supports via video call or phone:

Mentoring and Skill Development

Mentoring and skill development support focuses on guiding individuals to build their confidence, knowledge, and practical abilities through personalised coaching and training. This type of support helps people set and achieve personal or professional goals while fostering independence.

- Supporting you to make progress toward your NDIS goals and encouraging you along the way.
- Mentoring: Providing encouragement, advice, and role-modelling to help participants navigate challenges and develop self-belief.
- Skill development: Teaching or refining practical skills such as communication, problem-solving, budgeting, and life skills.
- Goal setting: Working collaboratively to identify strengths, aspirations, and clear steps toward achieving them.

Self Care Support

Self-care support involves helping NDIS participants develop and maintain the skills needed to manage their daily personal care activities independently or with minimal assistance. This type of support focuses on building confidence and capability in areas essential to health and wellbeing.

- Support to improve your wellbeing and be attentive to your disability related needs to feel better each day.
- Nutrition and mealtime support: Helping with meal planning and preparation, and understanding healthy food choices.
- Health management: Encouraging routines like taking prescribed medication, attending appointments, and practicing healthy habits.

Employment Support and School Leaver Employment Support

Employment and School Leaver Employment Support (SLES) helps individuals prepare for, find, and maintain meaningful work as they transition from school to the workforce or pursue new employment opportunities. This support is tailored to build the skills and confidence needed for long-term success.

- Career planning: Identifying strengths, interests, and potential job pathways.
- Workplace skills: Developing skills such as communication, teamwork, time management, and job-specific training.
- Online employment assistance, goal‑setting, and training to help you find a job that you enjoy.
- Support to develop your skills at work through review and feedback, and communicate effectively with your employer to ensure successful workplace integration.

Microenterprise Development

Microenterprise support refers to assistance provided to individuals or small groups to help them establish and grow small-scale businesses. This support often focuses on empowering people who may face barriers to traditional employment, such as people with disabilities, by fostering entrepreneurship and self-employment opportunities.

- Helping participants identify viable business ideas, set goals, and develop strategies.
- Providing training in areas like marketing, bookkeeping, customer service, and product development.
- Ensuring participants have continued access to advice and support as their enterprise develops.

NDIS Remote Services FAQ

What are Remote, Non face-to-face supports offered by Good Company?

Good Company’s remote services are non face-to-face supports designed to provide flexible and accessible assistance wherever you are. These services are delivered using secure video chat and phone calls, allowing you to stay connected with your support team without the need for in-person visits.

Through remote services, you can access the same high-quality support you’d receive face-to-face, including mentoring, skill development, wellbeing check-ins, and more – all from the comfort of your own home. This approach ensures convenience, safety, and consistent support tailored to your needs.

Is online support covered by my NDIS plan?

Yes. Remote supports are funded under the same categories as face‑to‑face supports, as long as they are agreed and linked to your plan goals.

Do I need special technology?

All you need is a smartphone, tablet, or computer with internet. If you prefer, we can deliver sessions by phone.

Can I switch between online and in‑person sessions?

Absolutely. We’re flexible and will work with you to ensure your supports suit your changing needs.

Are my sessions private and secure?

Yes. We use encrypted, secure platforms to protect your information and follow all required privacy standards.

What funding do non face-to-face supports use?

Non face-to-face supports (such as remote services delivered via phone or video) are generally funded through the same NDIS support categories as face-to-face services, provided the activity is directly related to a participant’s goals and is a reasonable and necessary support.

This means that both core and capacity building funding can be used. It's best to chat with your Support Coordinator, LAC, or the NDIS about funding requirements. The team at Good Company are here to work with your support network and help you get the most out of your funding.

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