NDIS Support Coordination

Empowering Your NDIS Journey, Every Step of the Way

Need help navigating your NDIS plan?
Our Support Coordination service connects you with the right providers, ensures your supports align with your goals, and helps you build the skills to manage your plan with confidence.

Whether you’re new to the NDIS or navigating a plan review, we walk alongside you with clarity, compassion, and commitment.

At Good Company Disability Services, Support Coordination is centred on empowering participants to take informed control of their supports. We focus on clarifying plan goals, connecting individuals with the right services, and developing the skills and knowledge needed to manage supports independently and with confidence over time.

While we are not an NDIS-registered providerrepresentatives, partners, or affiliates of the National Disability Insurance Scheme (NDIS) or the National Disability Insurance Agency (NDIA), we work collaboratively with participants, plan managers, and support networks to deliver person-centred, high-quality supports that complement existing services.

What Is Support Coordination?

Support Coordination is a capacity-building support that helps you:

  • Understand and implement your NDIS plan

  • Connect with appropriate services and supports

  • Build your confidence and skills to manage your plan independently

There are different levels of Support Coordination in the NDIS:

  • Support Connection – short-term help to connect with informal, mainstream, and funded supports.

  • Support Coordination – a higher level of assistance to understand your plan, coordinate supports, and build capacity.

  • Specialist Support Coordination – for participants with more complex needs or challenging circumstances.

At Good Company, we offer Support Coordination and Specialist Support Coordination, tailored to your unique needs.

Our Approach

We believe effective Support Coordination is about empowerment, choice, and partnership. Here’s how we work:

  • Person-centred – Your goals, preferences and values guide everything we do.

  • Independent & Unbiased – We are not affiliated with any service providers. Our recommendations are always in your best interest.

  • Local Knowledge – With teams in Perth and Melbourne, we know your community and the providers who can best meet your needs.

  • Goal-focused – We help translate your NDIS goals into real outcomes.

  • Respectful & Collaborative – We work closely with families, carers, and professionals to support you holistically.

What We Help With

Our Support Coordinators assist with:

  • Understanding your NDIS plan and budget

  • Connecting you with trusted local providers

  • Coordinating service bookings and agreements

  • Monitoring and reviewing supports

  • Preparing for plan reassessments or reviews

  • Building your capacity to manage your own supports

  • Navigating community, health, housing, and education systems

  • Crisis management and urgent support responses

  • Resolving issues or service gaps through advocacy

How can we support you?

Specialist Support Coordination

For participants with high or complex needs, our Specialist Support Coordination service provides:

  • Support to address complex barriers to service delivery

  • Coordination across multiple providers or systems

  • Risk management and safety planning

  • Linkages with health, justice, housing, and child protection services

  • A consistent point of contact during crisis or transition periods

Who Is Support Coordination For?

You may be eligible for Support Coordination if:

  • Your NDIS plan includes “Capacity Building – Support Coordination” funding

  • You are new to the NDIS or your circumstances have changed

  • You have complex needs or require coordination across multiple supports

  • You want to develop the skills to manage your plan more independently

If you’re unsure whether you’re eligible, we’re happy to help review your plan.

Why Choose Good Company?

Good Company Disability Services offers more than Support Coordination—we offer partnership and empowerment.

What We Offer

🧭 Guidance You Can Trust

💬 Clear, Respectful Communication

🤝 A Dedicated Coordinator

🧑‍💼 Industry Professionals

🌱 Outcome-Driven Support

Why It Matters

We know the NDIS and we’ll simplify it for you.

No jargon, no confusion—just support.

You’ll have a consistent point of contact.

Our team is experienced and well-trained.

We help you reach your personal goals.

Confidentiality & Compliance

All services are delivered in accordance with the NDIS Practice Standards and Quality Indicators. We are committed to protecting your privacy and delivering ethical, participant-focused services at all times.

This practice complies with the Privacy Act 1988 (Cth) and the NDIS Practice Standards on the date noted as effective date on this policy.

Useful Links

More Than JUST GOOD COMPANY