Getting Started With Good Company

At Good Company, we know that reaching out for support can feel like a big step. Whether you’re new to the NDIS or just looking for the right provider, we’re here to make the process easy, respectful, and focused on you.

We take the time to listen, understand your needs, and work with you to create supports that fit your life — not the other way around.

Ready to Experience Support That Truly Puts You First?

Step 1: Reach Out

Start by contacting us however suits you best — phone, email, or our simple Request Support form. A friendly team member will get in touch within 1 business day to talk through your needs and answer any questions.

  • Want a quick call? We’re ready.

  • Prefer to meet in person or over Zoom? We’ll schedule a time that works for you.

Step 2: We'll Get to Know You

We’ll ask about:

  • Your current NDIS plan and how it’s managed (self, plan, or agency)

  • The kind of support you’re looking for

  • What’s working well — and what isn’t

  • Your goals, preferences, and values

This chat is all about you — no pressure, no jargon.

Step 3: Tailor Your Supports

If you decide to move forward, we’ll:

  • Match you with the right team member or support worker

  • Draft a clear Service Agreement outlining what we’ll provide

  • Start building a flexible support plan that adapts as your needs evolve

You’ll have full say and full transparency, every step of the way.

Step 4: Begin With Confidence

Once everything’s in place, your services begin — at your pace.

Whether it’s help with daily tasks, social outings, transport, or short-term accommodation, we show up with care, consistency, and a commitment to your independence.

We regularly check in to make sure you’re happy and that supports are working well for you.

Need Help Along The Way?

We’re always just a call or message away. Our team can help you:

  • Understand and navigate your NDIS plan

  • Adjust your supports as life changes

  • Connect with other services and resources

We Take That First Step Together

If you’re ready to find out how Good Company can support you or your loved one, click below to book a free discovery call or send us a quick message.

Let's talk about your support needs