Good Company Disability Services Pty Ltd
Effective Date: 27 May 2025
Last Updated: 27 May 2025

👋 Welcome

At Good Company Disability Services, we are committed to creating safe, respectful, and inclusive spaces for everyone we support.

This Code of Conduct explains the behaviours we ask all participants, family members, carers, and visitors to follow when engaging with our services — so we can work together in a safe and positive environment.

🧡 Your Rights Matter

We believe everyone deserves to:

• Be safe and treated with respect

• Make choices about their support

• Communicate in a way that works best for them

• Be listened to and speak up without fear

• Have their culture, identity, and preferences respected

We promise to support your rights and dignity every step of the way.

💡 What Does Accessibility Mean?

Accessibility means that our services are easy to use, safe, and inclusive for everyone — no matter how you move, communicate, think, or live your life.

We work with you to understand your needs and make sure you can take part fully and comfortably.

🤝 Working Together Respectfully

To help everyone feel safe and welcome, here are some ways we can work well together:

👥 Be Respectful

• Treat staff, participants, and visitors kindly

• Respect everyone’s personal space and privacy

• Avoid yelling, swearing, or threatening behaviour

💬 Communicate Safely

• Let us know how you prefer to communicate

• Share concerns calmly — we’re here to listen

• Use phones and social media respectfully and privately

🛡️ Help Keep Everyone Safe

• Follow safety instructions from staff

• Tell us if something doesn’t feel right or safe

• Don’t bring drugs, alcohol, or weapons to any site

• Avoid any behaviour that could hurt others

🧭 If Things Go Wrong

If someone isn’t following this Code:

• We’ll talk with them respectfully

• We’ll work together to find a safe and fair solution

• Everyone’s safety will come first

• You’ll be supported to take part in the process where needed

📣 Feedback and Concerns

We want to hear from you.

If you have a concern, or want to share feedback (good or bad), you can:

• Talk to your support worker, coordinator, or our office team

• Call us:

  • (08) 9334 6995 (WA)

  • (03) 9069 7866 (VIC)

• Email: [email protected]

• Fill out a form online: https://goodcompanyds.com.au/feedback-and-complaints/

Need help giving feedback?
We can support you with communication tools, or a support person. Just let us know what works best for you.

🔄 We Keep Improving

This Code is reviewed regularly with help from participants and families. Your feedback helps us grow and make our services better for everyone.

✅ Thank You

Thank you for helping make Good Company a safe, respectful, and empowering place for all.

We look forward to supporting you — and working together with care and respect.