Effective Date: 27 May 2025
Last Updated: 27 May 2025

Welcome to the website of Good Company Disability Services Pty Ltd (“we”, “our”, or “us”). By accessing or using our website www.goodcompanyds.com.au, you agree to comply with the following Terms of Use. If you do not agree with these terms, please refrain from using the website.

1. About This Website

This website provides general information about our services, values, and operations as an unregistered provider of disability support services under the National Disability Insurance Scheme (NDIS). Good Company Disability Services is not in any way affiliated with the NDIS. The content is for general informational purposes only and does not constitute legal, clinical, or personalised advice.

2. Use of Website Content

All material on this website—including text, graphics, images, logos, icons, documents, and downloads—is the property of Good Company Disability Services or its content suppliers, protected under Australian copyright, trade mark, and intellectual property laws.

You may:

• View and download website content for personal, non-commercial use

• Share public pages through direct links (with attribution)

You may not:

• Reproduce, republish, or distribute content for commercial purposes

• Modify any materials without prior written permission

• Use content to suggest false affiliation or endorsement

3. Third-Party Links

Our website may include links to external websites or tools. These links are provided for your convenience and do not imply our endorsement. We are not responsible for the content, availability, or privacy practices of any third-party sites. Access them at your own risk.

4. Accuracy of Content

While we strive to ensure that all information is accurate and up-to-date, we make no warranties or representations regarding its reliability, completeness, or suitability. Content may change without notice. Users are encouraged to independently verify any critical information.

5. Availability and Website Access

We aim to provide consistent access to our website, but we do not guarantee availability. Access may be suspended or restricted for maintenance, upgrades, or due to technical failures. We are not liable for any loss caused by website outages.

6. Privacy

Personal information submitted through this website is handled in accordance with our Privacy Policy, which complies with the Privacy Act 1988 (Cth) and NDIS Practice Standards on the date noted as effective date on this policy. By using this site, you consent to our use of cookies and tracking technologies as outlined in that policy.

7. Security

We use industry-standard security measures to protect our website and its users. However, we cannot guarantee that the site is free from viruses or cyber threats. You agree not to:

• Attempt unauthorised access to restricted areas

• Introduce malware or disrupt our systems

• Use the site in any way that impairs its function

8. Limitation of Liability

To the extent permitted by law, Good Company Disability Services disclaims all liability for any loss or damage (including indirect or consequential loss) arising from your use of the website, content errors, third-party links, or technical issues.

9. Indemnity

You agree to indemnify Good Company Disability Services, its employees, directors, and agents from any claim, loss, or liability arising from your breach of these terms or unlawful use of the website.

10. Changes to Terms

These Terms of Use may be updated from time to time. Any changes will be published on this page with a new effective date. Continued use of the site after changes implies your acceptance of the revised terms.

11. Governing Law

These terms are governed by the laws of Western Australia. Any legal matters arising will be handled in the courts of that jurisdiction.

12. Accessibility

We are committed to ensuring digital accessibility for people with disabilities. If you experience difficulty accessing any part of the website or require information in an alternative format, please contact us and we will do our best to accommodate your request.

13. User Responsibilities

You agree to use our website lawfully and respectfully. Prohibited behaviours include:

• Submitting false, misleading, or offensive content

• Attempting to gain unauthorised access to systems

• Impersonating another individual or organisation

• Disrupting the functionality of the site

14. Use of Resources

Any downloadable resources (such as templates, guides, or forms) provided on this website are for general informational purposes only. They must not be:

• Relied on as legal advice

• Used for commercial sale or reproduction

• Modified without acknowledgement or permission

15. Feedback and Submissions

By submitting feedback, suggestions, or contact forms via this website, you grant us a non-exclusive, royalty-free licence to use that content to improve our services. We will handle such submissions with care but do not guarantee a personalised response to every message.

16. Use of Artificial Intelligence (AI) Tools

Good Company Disability Services uses artificial intelligence tools, including ChatGPT by OpenAI, to assist with internal administrative tasks such as:

• Drafting internal documentation

• Improving service templates

• Supporting team learning and compliance

We reassure you that:

• No personal, health, or identifiable client data is input into AI systems

• Only anonymised or generic content is used

• Use is restricted to trained and authorised staff only

• Access is protected through multi-factor authentication (2FA) and cybersecurity safeguards

Good Company uses ChatGPT Team (a business-grade AI solution), which ensures:

“All API data and Enterprise/Team user prompts and outputs are excluded from any training dataset.”
“OpenAI enforces this through contractual terms and technical measures under its business offerings.”
“As part of this plan, OpenAI does not use our business data (inputs or outputs) to train its models.”

This practice complies with the Privacy Act 1988 (Cth) and the NDIS Practice Standards on the date noted as effective date on this policy.

17. Contact Us

For any enquiries related to this Website Terms of Use policy, please contact:

Good Company Disability Services Pty Ltd
Email: [email protected]
Website: www.goodcompanyds.com.au
Phone (Perth Office): (08) 9334 6995
Phone (Melbourne Office): (03) 9069 7866