Online and by phone · Newcastle and the Hunter
NDIS Disability Support in Newcastle
One-on-one NDIS mentoring and support for people in Newcastle and Lake Macquarie, online and by phone.
Now taking enquiries from Newcastle
Right now we support people in Newcastle and Lake Macquarie online and by phone. We hope to offer in-person support here in the future as more participants join us.
Online NDIS support for people in Newcastle
Good Company is an NDIS provider with teams in Perth and Melbourne. Right now we support people in Newcastle and the Hunter by video call and phone, with the same one-on-one mentoring our participants use in person.
Newcastle has light rail from the Interchange to the beach, TAFE NSW in Tighes Hill and flat, paved harbour walks out to Nobbys. Your mentor can help you plan for them while you work on your goals online.
What online support could look like in Newcastle
A few examples of the everyday goals people work on with their mentor. Your support is built around you.
Planning trips
Plan a trip on Newcastle Light Rail or the Stockton ferry, so you know every step before you go.
Study and skills
Look at courses at TAFE NSW Newcastle in Tighes Hill, and what its free disability support can help with.
Getting ready for work
Prepare for jobs in health care, construction or education, the biggest local industries.
Our online services in Newcastle
NDIS Mentoring
One-on-one mentoring by video call or phone, to build confidence, life skills and independence.
Employment Support
Help to get ready for work and to keep a job, from resumes and interviews to settling in.
Microenterprise
Mentoring to start and grow a small business built around what you love.
Online Support & Coaching
Private online sessions with experienced business builders, a coach and an educator.
What participants and families say
Why people in Newcastle choose Good Company
A mentor matched to you
We match you with a mentor based on your goals and interests, and you see the same friendly face at regular times.
You set the goals and the pace
You decide what you want to work on. Your mentor helps break bigger goals into small steps you can feel good about.
Video call or phone, your choice
Sessions happen by video call or phone at times that suit you, so there’s no travel time.
A team behind every session
Our mentors are employed and trained by Good Company, with supervision behind every session.
Getting started is easy
Three simple steps, and you’re in control the whole way.
Get in touch
Call us on 03 9069 7866 or send us a message. A friendly team member will get back to you within 1 business day.
Talk it through
We’ll chat by phone or video about your goals, the support you’re looking for and how your NDIS plan is managed. No pressure, no jargon.
Meet your mentor online
If you decide to go ahead, we’ll match you with a mentor and put a clear service agreement in place. Then you’ll meet by video call or phone, at times that suit you.
Local know-how
Getting to know Newcastle
Some local places and facts that can help you get out and about in Newcastle.
Getting around
Newcastle Interchange in Wickham is the end of the train line from Sydney, with step-free access and staff 24 hours. Light rail runs from there to Newcastle Beach about every 7 to 8 minutes on weekdays.
Study and skills
TAFE NSW Newcastle is at 266 Maitland Road, Tighes Hill, and TAFE NSW’s free disability and access support can help with enrolment and adjustments.
Where the local jobs are
The industries with the most local jobs are health care and social assistance, construction, and education and training (2023/24).
Out and about
Newcastle City Library on Laman Street has ramp access, lifts and a quiet room, and the harbour walk from Honeysuckle to Nobbys is flat and paved.
NDIS office
There’s an NDIS office at 727 Hunter Street, Newcastle, and another in Charlestown.
Local council: City of Newcastle
Where these facts come from
Checked October 2026. Details can change, so it’s worth checking before you go.
Nearby
Other areas near Newcastle
Questions about support in Newcastle
Do you provide NDIS support in Newcastle?
Yes, online and by phone. Right now we support people in Newcastle and nearby areas such as Hamilton, Mayfield, Wallsend, Charlestown and the rest of Lake Macquarie by video call and phone. We hope to offer in-person support here in the future as more participants join us.
What can online support help with?
Many of the goals people work on with a mentor can be done online, like planning your week, building routines, getting ready for job interviews, growing a small business idea and building confidence. See how remote support works.
Is there an NDIS office in Newcastle?
Yes. There’s an NDIS office at 727 Hunter Street, Newcastle, and another at Level 3, 331 Charlestown Road, Charlestown.
Who can use Good Company’s services?
We work with NDIS participants whose plans are self-managed or plan-managed. If your plan is NDIA-managed, give us a call and we’ll talk through your options.
How do I get started?
Call us on 03 9069 7866 or send us a message using the form below. We’ll get back to you within 1 business day to talk through your goals and your NDIS plan.
Get in touch
Send us a message
Tell us a little about what you’re looking for and our team will get back to you. Prefer to talk? Call us on 03 9069 7866.
We only use your details to reply to you. See our privacy policy.