What Is NDIS Support Coordination? Levels, Costs and How to Get It
The three levels of support coordination, what they cost in 2026-27 and how to ask for it
What is NDIS support coordination?
Updated October 2026 · Written by the Good Company team · Part of our NDIS employment and funding guides
Support coordination is a Capacity Building support. Where it’s reasonable and necessary, the NDIS includes it in your plan as a set amount of funding. A support coordinator works with you to:
- understand your plan and what your funding can be used for;
- find and connect with NDIS providers, community groups and mainstream services;
- put your supports together so they work toward your goals;
- build your confidence and skills to coordinate your own supports.
The three levels of NDIS support coordination
1. Support connection. Short-term help to connect with informal, community and funded supports so you can start using your plan.
2. Coordination of supports. The most common level. Your coordinator helps you understand and use your plan, combine your supports, and grow your ability to manage them.
3. Specialist support coordination. A higher level for people whose situation is more complex, for example where there are risks at home, involvement with health or justice systems, or a need for very consistent service delivery. A specialist support coordinator often has a background in allied health or social work.
If your plan names a level, you can only use that level. If it doesn’t, you can choose the level that suits you.
Plan manager vs support coordinator
- A plan manager handles the money: paying invoices, tracking your budget and sending statements.
- A support coordinator handles the people and the plan: finding providers, connecting supports and building your skills.
Many people have both. They’re funded separately in your plan.
How much does NDIS support coordination cost?
The NDIA sets maximum hourly price limits. For 2026-27 (services from 1 July 2026) they are:
- Support connection: up to $80.06 per hour
- Coordination of supports: up to $100.14 per hour
- Specialist support coordination: up to $190.54 per hour
These limits didn’t change from 2025-26. Your support coordination budget divided by the hourly rate tells you roughly how many hours you have, so ask your coordinator to agree a plan for using them across the year.
How to ask for support coordination in your NDIS plan
Reasons that often help justify support coordination include:
- you’re new to the NDIS, or your plan has many different supports;
- you’ve had trouble finding providers or using your funding;
- you’re going through a big change, such as leaving school, starting work or moving house;
- your situation is complex or has risks that need careful coordination.
At your planning meeting or check-in, explain what’s hard to manage now, bring evidence (for example, a progress report from your current coordinator or a letter from a therapist), and say what you want to be able to do yourself by the end of the plan.
Is support coordination changing?
The NDIS Review recommended a new “navigator” model, and new framework plans are being introduced gradually. As of October 2026, support coordination is still a funded NDIS support. If your plan includes it, you can keep using it; check any change with your planner rather than relying on rumours.
Support coordination with Good Company
Our NDIS support coordination helps you connect your supports, including SLES, employment supports and microenterprise, so they work toward the life you want. Make a referral or message us.
This guide is general information, not advice about your plan. NDIS rules and prices change; check ndis.gov.au or talk to your planner or Local Area Coordinator.
Support coordination FAQ
Can I change my support coordinator?
Yes. You can choose and change your coordinator, following the notice period in your service agreement.
Does support coordination come out of my Core budget?
No. Support coordination is funded in Capacity Building, as a separate amount in your plan.
Can my support coordinator help with my plan review?
Yes. Your coordinator can help gather evidence and write a progress report, but the NDIA makes funding decisions.
What is the difference between a plan manager and a support coordinator?
A plan manager handles invoices and your budget. A support coordinator helps you find providers, connect your supports and build your skills.
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