Online and by phone · North Queensland
NDIS Disability Support in Townsville
One-on-one NDIS mentoring and support for people in Townsville, online and by phone.
Now taking enquiries from Townsville
Right now we support people in Queensland online and by phone. We hope to offer in-person support here in the future as more participants join us.
Online NDIS support for people in Townsville
Good Company is an NDIS provider with teams in Perth and Melbourne. Right now we support people in Townsville by video call and phone, with the same one-on-one mentoring our participants use in person.
From the beach access mats on The Strand to the accredited Changing Places at Tobruk Memorial Baths, Townsville has some great accessible spots. Your mentor can help you plan for them while you work on your goals online.
What online support could look like in Townsville
A few examples of the everyday goals people work on with their mentor. Your support is built around you.
A day on The Strand
Plan a visit to The Strand, where beach access mats let wheelchair users reach the sand.
Study and skills
Look at courses at TAFE Queensland’s Townsville campus in Pimlico, which offers disability services.
Getting ready for work
Prepare for jobs in health care, public administration or education, the biggest local industries.
Our online services in Townsville
NDIS Mentoring
One-on-one mentoring by video call or phone, to build confidence, life skills and independence.
Employment Support
Help to get ready for work and to keep a job, from resumes and interviews to settling in.
Microenterprise
Mentoring to start and grow a small business built around what you love.
Online Support & Coaching
Private online sessions with experienced business builders, a coach and an educator.
What participants and families say
Why people in Townsville choose Good Company
A mentor matched to you
We match you with a mentor based on your goals and interests, and you see the same friendly face at regular times.
You set the goals and the pace
You decide what you want to work on. Your mentor helps break bigger goals into small steps you can feel good about.
Video call or phone, your choice
Sessions happen by video call or phone at times that suit you, so there’s no travel time.
A team behind every session
Our mentors are employed and trained by Good Company, with supervision behind every session.
Getting started is easy
Three simple steps, and you’re in control the whole way.
Get in touch
Call us on 03 9069 7866 or send us a message. A friendly team member will get back to you within 1 business day.
Talk it through
We’ll chat by phone or video about your goals, the support you’re looking for and how your NDIS plan is managed. No pressure, no jargon.
Meet your mentor online
If you decide to go ahead, we’ll match you with a mentor and put a clear service agreement in place. Then you’ll meet by video call or phone, at times that suit you.
Local know-how
Getting to know Townsville
Some local places and facts that can help you get out and about in Townsville.
Getting around
Kinetic runs Translink buses around the city, and SeaLink ferries go to Magnetic Island in about 20 minutes.
Study and skills
TAFE Queensland’s Townsville campus in Pimlico offers counselling and disability services.
Where the local jobs are
The industries with the most local jobs are health care and social assistance, public administration and safety, and education and training (2022/23).
Out and about
Citylibraries Flinders Street is on Level 1 of Northtown, and beach access mats let wheelchair users reach the sand along The Strand.
Accessible facilities
Tobruk Memorial Baths on The Strand has an accredited Changing Places facility, free to use during opening hours.
Local council: City of Townsville
Where these facts come from
Checked October 2026. Details can change, so it’s worth checking before you go.
Nearby
Other areas near Townsville
Questions about support in Townsville
Do you provide NDIS support in Townsville?
Yes, online and by phone. Right now we support people in Townsville by video call and phone. We hope to offer in-person support here in the future as more participants join us.
What can online support help with?
Many of the goals people work on with a mentor can be done online, like planning your week, building routines, getting ready for job interviews, growing a small business idea and building confidence. See how remote support works.
Is there an NDIS office in Townsville?
Yes. There’s an NDIS office at 235 Stanley Street, Townsville.
Who can use Good Company’s services?
We work with NDIS participants whose plans are self-managed or plan-managed. If your plan is NDIA-managed, give us a call and we’ll talk through your options.
How do I get started?
Call us on 03 9069 7866 or send us a message using the form below. We’ll get back to you within 1 business day to talk through your goals and your NDIS plan.
Get in touch
Send us a message
Tell us a little about what you’re looking for and our team will get back to you. Prefer to talk? Call us on 03 9069 7866.
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