Our own secure online space for the people we support and our mentors. Get to know your NDIS mentor before your first session, work on your goals with Easy Read learning, and keep everything in one place. For mentors, onboarding happens on your phone, with no paper forms.
A real lesson from the Hub: The four phases, from Social Skills, Confidence and Regulation.
The Hub is a website from Good Company. You can use it on a phone or a computer.
You can see who your mentor is before you meet.
You can learn new things. The words are easy. The Hub can read them out loud.
We will send you an email to join. You do not need to sign up.
Need help? Call or text 0480 804 282.
Everyone logs in to the same Hub and sees only what belongs to them. Choose who you are to see what the Hub does for you.
The Hub gives you and your family a clear view of who your mentor is and what you're working on together, in words that make sense.
See your mentor's profile and photo before your first session.
Your goals sit on your home page, with simple progress you can see grow.
Life skills courses on social confidence, getting around, work, money, staying safe and your NDIS plan.
Every lesson can be read out loud, switched to Easy Read or made bigger.
Service agreements and consent forms, signed by you or the person who signs for you.
Let us know with one tap from your home page.
From your first day to your payslips, everything you need as a Good Company mentor is in one place, on your phone. A progress bar shows exactly what's left.
Sign your induction pack, add your checks and finish training, all in one checklist.
Courses at your own pace, with certificates and your training record kept for you.
Upload once. The Hub reads the expiry date and reminds you before anything is due.
Your details go straight to payroll. See payslips and leave balances, and update bank or super.
Tell us you can't make a shift, request leave or update your availability from your home page.
A short report from your home page, sent straight to your coordinators.
Our coordinators use the Hub to keep support running smoothly behind the scenes, so mentors and participants can focus on the sessions that matter.
Everything waiting on a coordinator in one place, ready to action.
Training records, signed documents, checks and policy sign-offs, ready in one download.
Mentors only see the participants they support, and coordinators choose who sees each mentor's profile.
A weekly snapshot of onboarding, training and anything overdue across the team.
These are real online NDIS courses from Good Company Hub, built for capacity building: social confidence, travel, work, money and more. Open a few here, then find the rest inside the Hub, with Easy Read, bigger text and read aloud on every lesson.
Building confidence and communication in public and social places, and managing difficult feelings while you’re out.
Plain-language meanings for the words you’ll hear a lot: plan, goal, consent, advocate and more.
Learning to travel on your own: planning a route, using public transport, finding your way and coping when something goes wrong.
Finding work you actually want, getting into it and staying in it, one phase at a time.
Four real cards from Social Skills, Confidence and Regulation. Tap each one to see how confidence builds, one step at a time.
Learn what’s in your NDIS plan, how your funding is managed, and what to do when things change.
Building your own systems for money, time, appointments and commitments, so you can manage them yourself.
Simple ways to feel safe at home, when you’re out and online, and who to tell if something feels wrong.
Starting and running your own very small business: a market stall, online sales, a small service or handmade products. Micro-enterprise support
More participant courses are waiting inside the Hub.
Mentors learn in the Hub too, from induction to refreshers. See how we train our mentors
We built the Hub with privacy at its core. Only Good Company staff can create accounts, and people only see what they need to.
Every account is protected by a second step, so a password alone is never enough.
Addresses, payroll details, profiles, goals and files are encrypted when stored, and files stay private.
An access log records who opened what and when, and a security monitor watches for anything unusual.
There's no sign-up form. When you join Good Company, we set up your account for you.
We email you a personal invite to the Hub when you start with Good Company as a participant or a mentor.
Choose a password and turn on two-step login. It's always the first step, and we can help.
Your home page shows exactly what's next, so nothing gets missed.
Participants and families can call or text 0480 804 282 and we'll help you get back in. Mentors can contact their coordinator, who can send you a new password link.
The participants we support, their families or the person who signs for them, Good Company mentors and our coordinators.
Our team creates every account. If you're a Good Company participant or mentor and haven't received an invite, contact us and we'll send one.
Yes. Every account uses two-step login, sensitive details are encrypted, files are private and every view is logged. Mentors only see the participants they support.
No. The Hub works in your web browser on a phone, tablet or computer. You can add it to your phone's home screen so it opens like an app.
Easy Read NDIS courses that build everyday skills, including Social Skills, Confidence and Regulation, Getting Around, Employment Pathway, Money, Planning and Organisation, Micro-Enterprise, Understanding my NDIS plan and My NDIS words. Your mentor can choose focus courses with you and do lessons together in your sessions.
Yes. Participant courses are in Easy Read, you can make the text bigger, and lessons can be read out loud. Your mentor can also do lessons with you during your sessions.
No. Your induction pack, payroll details, checks and training are all done in the Hub, and your details go straight to payroll.
Already have an account? Log in to the Hub. Thinking about becoming a mentor? See our open roles.
